Last Updated: August 10, 2025

Welcome to Oases! We are committed to protecting your privacy and handling your personal information with care and respect. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information to provide you with the best shopping experience. This falls into two categories:

a) Information You Provide to Us:

• Personal Details: Your name, email address, shipping address, billing address, and phone number when you create an account or place an order.
• Order Information: Details about the products you purchase.
• Payment Information: Your credit card or payment details. Please note: This information is processed securely by our third-party payment partners. We do not store your full credit card number on our servers.
• Communications: Any information you send us when you contact customer service or subscribe to our newsletter.

b) Information We Collect Automatically:

• Device & Browse Information: When you visit our site, we automatically collect information like your IP address, browser type, device type, and which pages you visit.
• Cookies: We use cookies (small data files stored on your browser) to help our site function. For example, they keep items in your shopping cart, remember your preferences, and help us understand how our site is being used.

2. How We Use Your Information

We use your information for several key purposes:

• To Fulfill Your Orders: To process your payments, ship your products, and manage returns.
• To Communicate With You: To send you order confirmations, shipping updates, and respond to your questions.
• To Improve Our Shop: To analyze how customers use our site so we can improve our products and user experience.
• For Marketing (With Your Consent): To send you emails about new products, special offers, and promotions if you have opted-in to our mailing list. You can unsubscribe at any time.
• For Security: To protect our website and customers from fraud and other illegal activities.

3. How We Share Your Information

We do not sell your personal information to third parties. Ever.

We only share your information with trusted partners who help us run our business, such as:

• Payment Processors: To securely handle your payments.
• Shipping/Delivery  Carriers:  to deliver your orders.
• Service Providers: Who help us with things like website hosting and analytics.

We will only share information if required by law.

4. Data Security

We take the security of your information seriously. We use technical measures, like SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While no system is 100% secure, we strive to use industry-best practices to protect your information.

5. Your Rights and Choices

You have control over your personal information.

• Access & Correction: You can view and update your account information at any time by logging into your account.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email.
• Cookies: You can manage or disable cookies through your web browser’s settings. Please note that if you disable cookies, some features of our site may not work correctly.
• Account Deletion: If you wish to delete your account, please contact us at the email below. We may need to retain certain information for legal or business purposes, such as tax records and order history.

6. Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.

7. Contact Us

If you have any questions or concerns about your privacy, please contact us at:

Email: info@oasesmaldives.com